We’re Here to Connect the Universe to You
At KartiVerse.com, providing a seamless experience for our customers is our top priority. Whether you have a question about a rare global find, need assistance with your international order, or want to learn more about our sourcing process, our dedicated support team is ready to help.
Get In Touch
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Customer Support Email: For order inquiries, tracking updates, or product questions, please reach us at support@kartiverse.com. We aim to respond to all queries within 24–48 hours.
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Phone Support: Speak with our team at +91 811852030. Our lines are open Monday to Saturday, 10:00 AM – 6:00 PM IST.
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Corporate Office: AXPIR Tech India LLP 1st Floor, CC 54, 2593-5, Door No G-307, Bose Nagar Road, Elamkulam, Kochi, Ernakulam, Kerala - 682020
Frequently Asked Questions
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Where is my order?: Since we source products internationally, delivery typically takes 15 to 20 working days. You can track your "Universe in Your Cart" directly through the link sent to your email.
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Can I cancel my order?: To ensure rapid international dispatch, cancellations are not possible once an order is placed.
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What if my product is damaged?: We offer returns or refunds only if the wrong product is delivered or if it arrives damaged. Please notify us within 3 days of delivery with photos of the item.